Privacy Policy

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1. Who We Are

DSP Electrical Contractors Ltd ("we", "us", "our") provides electrical contracting services in the United Kingdom.

We are the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: enquiries@dspelectrical.co.uk
Registered Office: Raise Business Centre, Tom Pudding Way, Goole, DN14 6BS

2. What Information We Collect

When you contact us or submit a quote request through our website, we may collect the following information:

• _{Your name}
• _{Email address}
• _{Telephone number}
• _{Property address (if provided)}
• _{Details about the work you require}
• _{Any other information you include in your enquiry}

We only collect personal data that is necessary to respond to your enquiry and provide our services.

3. How We Use Your Information

We use the information you provide to:

• _{Respond to your enquiry}
• _{Provide quotations for electrical work}
• _{Communicate regarding potential or ongoing work}
• _{Deliver our electrical services where agreed}
• _{Maintain internal business records}

Your information is used strictly for company purposes and to provide the services you have requested.

4. Legal Basis for Processing

Under UK data protection law (UK GDPR), we rely on the following legal bases for processing your personal data:

• _{Legitimate interests – to respond to enquiries and operate our business}
• _{Contractual necessity – where processing is required to provide services you have requested}
• _{Legal obligation – where we must retain records for tax, insurance, or regulatory purposes}

5. Data Retention

We retain enquiry information only for as long as necessary to deal with your request and manage our business operations.

If you do not proceed with our services, enquiry details may be retained for up to 12 months unless you request deletion.

Where you become a customer, records may be retained for up to 6 years to comply with HMRC accounting requirements.

6. Sharing Your Data

DSP Electrical Contractors Ltd does not sell, trade, or share your personal data with third parties for marketing purposes.

Your information is used solely within the company for responding to enquiries and providing electrical services.

We will only disclose personal data if required to do so by law, regulation, or a lawful request from a public authority.

‍7. Cookies

Our website may use essential cookies only, which are necessary for the website to function properly and maintain security.

We do not use Google Analytics, tracking tools, or marketing cookies.

If our use of cookies changes in the future, this Privacy Policy will be updated.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or loss.

9. Your Rights

Under UK data protection law, you have the right to:

• _{Request access to the personal data we hold about you}
• _{Request correction of inaccurate information}
• _{Request deletion of your personal data}
• _{Object to processing in certain circumstances}
• _{Request restriction of processing}

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

ICO website: https://ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on this website.